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Smell of Sewage
by Clerk to the Council - 19:10 on 21 December 2010
TO ALL THE RESIDENTS OF CASTON 20.12.10
Some parishioners reported to the Parish Council that on some days there is a smell of raw sewage outside or near their homes.
The Parish Council has contacted Anglian Water about this. A dosing system has been installed in the pumping station near Griston Road, Caston and this has helped to resolve problem.
If you have also experienced the problem with the smell of raw sewage near your home, please contact Anglian Water. They need to log all the complaints or queries, so that they can budget to rectify the problems. The more queries or complaints they receive from individual households, the more likely the problem will get solved.
Their leaflet states “We need to know when we fall short of the mark and want to make it easy for you to contact the best person trained to deal with your specific complaint”. Here is the contact information for Anglian Water.
Queries and complaints about water or sewage services:
Telephone 24 hour help line
08457 145 145